​FAQ

​What are your cancellation and change-of-date policies?

CANCELLATION POLICY
90-DAYS (OR MORE) CANCELLATION NOTICE: 75% of Deposit Returned to Client, plus all additional funds submitted by client toward balance (if applicable), minus $50 processing fee
60-DAYS CANCELLATION NOTICE: 50% of Deposit Returned to Client, plus all additional funds submitted by client toward balance (if applicable), minus $50 processing fee
30-DAYS CANCELLATION NOTICE: 25% of Deposit Returned to Client, plus all additional funds submitted by client toward balance (if applicable), minus $50 processing fee
LESS THAN 30-DAYS NOTICE OF CANCELLATION: No Deposit Returned to Customer, Only Additional Funds submitted by client toward balance (if applicable) will be returned, minus $50 processing fee
 
CHANGE-OF-DATE POLICY
If Client requests to reschedule his or her event date and the request is sent outside of 30 days before the event date, all funds shall be transferable to the new event date, subject to trailer availability. If the request to change the event date is sent within 30 days of the original event date, any deposited funds shall be non-refundable. 
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Are you the best luxury restroom trailer option in Mississippi, Alabama and Louisiana?

Absolutely! : ) Our equipment is custom built, top of the line, new, clean, and the most beautiful restrooms in all of the Southern Gulf Coast.
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Does a restroom trailer have that yucky porta-potty smell?

Not at all! In fact, we love to witness reactions of guests entering our restroom trailer, commenting on the pleasant aroma. Not only do we keep our facilities super clean, but also use automated pleasant fragrances to always keep things smelling fresh.
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How much does it cost to rent your restroom trailer?

That depends on several variables, like your event's location, guest count, outlets available on set (water & electricity), etc.  To price your restroom trailer rental as accurately as possible, we ask that you take a moment to complete our quote request form here. We promise we will get you all squared away!

We also will beat any advertised prices of luxury restroom trailers in the states of Mississippi, Alabama, or Louisiana. Show us a price you have found for a comparable luxury restroom trailer, and we will beat it!
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How do I know which size restroom I will need?

No worries - leave that to us! We can calculate which mobile bathroom trailer is best for your event based on your guest count
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Will you deliver the trailer to me?​

Of course! Our drivers are meticulous about safety and making sure your restroom gets placed exactly where you want it. Have questions about accessing your location? Email info@jazzyjohnz.com or call (228) 731-3689 for more information.
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When will you deliver and when will you pick up?

For events that take place on a Saturday, we will typically deliver on the Friday before and pick up the following Sunday or Monday.  Sundays and weekday events may vary. We are flexible – tell us your specific needs, and we promise to take great care of you!
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What if I don't have access to water and/or power?

Our restrooms have a fresh water holding tank on board, which can be filled on or off site if necessary. This tank ensures your guests have fresh water at all times. We also can provide our generator, should your event site not offer electrical connections/outlets.
Electrical & Water Connection Specifications
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Do I need to have extension cords and hoses?

This is your day to be worry-free. We will take care of everything! We bring at least 100 feet of extension cord and 100 feet of hose with each event. Need more? Just ask!
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Who cleans the restrooms after the event?

We do! We know how much work goes into planning a successful event. We will take care of everything, so you can prop your feet up and unwind after all your fabulous efforts.
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Do I have to supply my own toilet paper and paper towels?

No. Jazzy Johnz will deliver your trailer stocked with sufficient paper products to meet the anticipated attendance and then some.
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Do you offer standard porta-potty type units?

Not at the moment. Our sole focus at this time is luxury restroom trailers. Currently, we do not offer standard portable toilets for rent. 
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Can you provide an attendant for my event?

We can always add an attendant for your event for a small additional fee. Jazzy Johnz can provide an attendant to maintain the restrooms, replenish supplies, clean after each guest. This gives a peace of mind that no restroom issues will occur during an event.
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Are you restroom trailers covered under a general liability policy? My organization requires this of our vendors.

Yes! Every Jazzy Johnz restroom trailer is covered by general liability insurance. However, if your organization has certain insurance requirements (i.e, being added as additionally insured with Waiver of Subrogation), please let us know, so we can account for this while creating your estimate. 
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How can I get one of your brochures?

We would love to send you our literature! Simply e-mail jenee@jazzyjohnz.com. Let us know if you would like digital or tangible collateral.
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What are your business hours?

While our website states 8 am - 5 pm CST, we want you to feel like you can call us any time of day with your questions. We know your event is important to you, and it's just as important to us! Call us any time (228) 731-3689 to get your most pressing questions answered right away!
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What are the job opportunities offered at Jazzy Johnz?

We are always seeking responsible and qualified drivers and friendly restroom attendants for our events. Simply contact info@jazzyjohnz.com, and let us know you are interested in joining our team. We would love to hear from you.